They buy once.
Then they ghost you.
Magnet makes them stay.
A custom bot that reads from your entire stack and talks to customers like a human. A custom CRM where every customer gets one account manager — for life. Subscription. Loyalty. Win-back. The system that turns a one-time sale into a customer who never leaves.
Your chatbot doesn't know anything about your customer.
She asks "where's my order?" Your chatbot says "Please contact support during business hours." It's 11 PM. There is no business hours. She's furious. She writes a 1-star review by morning.
PM
PM
PM
4
STILL LOST THE CUSTOMER
BECAUSE NOBODY ASKED THEM TO
Priya bought once. She's now a ghost.
No account manager called. No subscription was offered. No loyalty tier was unlocked. No win-back email triggered. Three months later she's a number in your CRM marked "Inactive." Multiply by 1,000 customers a year.
Failed support + failed retention =
the most expensive leak you have.
Acquiring a new customer costs 5–7× more than keeping an existing one. Yet you're optimizing your ad spend instead of your post-sale experience. Look at what the leak actually costs.
Acquisition is loud. Retention is quiet. Every founder pours money into Meta and Google. The ones who win pour structure into what happens after the customer pays. Magnet is that structure.
They buy once.
They stay forever.
Magnet is what we build for you — a custom bot that reads your entire stack in real-time and talks like a human, plus a custom CRM where every customer is assigned one account manager for every interaction, forever.
Like a bank relationship manager. Your customer asks Priya about an order — same Priya. Asks about a refund — same Priya. Asks about a subscription change — same Priya. No transfers. No "let me check with another team."
FROM A SUPPORT QUERY
A bot that actually knows your customer.
Magnet's bot reads from your CRM, order system, inventory, subscription engine, and shipping data — in real time. So when Priya asks "where's my order?" it knows her name, her order, where it is, when it'll reach, and whether she'd like updates. Or to subscribe. Or to talk to Anjali.
PM
PM
PM
SECONDS
Every customer gets one Anjali.
Like a relationship manager at your bank — Priya's Anjali handles every interaction, forever. Order question? Anjali. Subscription change? Anjali. Refund? Anjali. Cross-sell? Anjali. The same human voice across the entire journey.
MONTHS
SHE'S BROUGHT 2 MORE LIKE HER
Eight modules. One team.
Every piece of Magnet is custom-built for your business. Pick a few. Pick all eight. Each one alone moves the needle. Together, they make customers stay forever.
This is what tonight looks like at our clients.
Support resolutions, AM check-ins, subscription renewals, loyalty unlocks, win-back recoveries — every interaction that keeps a customer yours. Names changed. Everything else real.
Bot resolved · order status · subscription activated
AM Anjali handled refund query · resolved with voucher
Subscription renewed · cycle 6 · ₹1,800 UPI auto-debit
Loyalty tier upgrade · Silver → Gold · ₹500 voucher sent
Win-back campaign · 45 days inactive · clicked, ordered ₹3,200
Bot handed off · technical query · routed to his AM Ravi
AM check-in · "how's the new product?" · NPS 9 logged
Cross-sell accepted · added complementary product · ₹1,400
"Our chatbot was a joke. Our 'CRM' was a Google Sheet. Customers were leaving within 90 days. Magnet built us a real bot reading from Shopify + Razorpay + Shiprocket in real-time, plus a CRM where every customer has one Anjali. Repeat purchase rate went from 14% to 47%. Subscription customers grew 8×. We didn't even change our product."
Right now, customers you paid to acquire are silently leaving.
Their order question went unanswered. Nobody offered them a subscription. No AM called to check in. Magnet fixes the leak you can't see — and turns one-time buyers into customers for life.
Lock my customers in →