Terms & Conditions

1. About us

Code Canyon Plus Web Solution is a technology services firm based in Ahmedabad, Gujarat, India, providing web and app development, AI agents, ERP integration, marketplace operations, performance marketing, customer experience, and reconciliation services.

2. Acceptance of terms

By accessing this website, requesting a proposal, or entering into a service agreement with us, you confirm that:

• You are at least 18 years of age and legally capable of entering into a binding agreement.
• You have read and understood these Terms.
• You have authority to bind any organisation you represent.

3. Our services

The specific services we provide to you are governed by a separate Service Agreement or Statement of Work (SOW) we sign with you. These Terms supplement — they do not replace — any signed agreement, and in case of conflict, the signed agreement governs.

We deliver services to the standards described in your SOW. Where deliverables are subjective (e.g., "design," "copy"), we work within commercially reasonable iterations to meet your expectations.

4. Your responsibilities

For us to deliver successfully, you agree to:

• Provide accurate, complete, and timely information, access, content, and approvals as needed.
• Designate a single point of contact authorised to make decisions and provide approvals.
• Pay invoices per the agreed payment schedule.
• Use the services and any deliverables only for lawful purposes and in accordance with the SOW.
• Not infringe any third-party rights through content, instructions, or materials you provide us.

5. Payment terms

Payment terms are specified in each SOW. Generally:

• We invoice in milestones or monthly cycles as agreed.
• Standard payment terms are Net 7 days from invoice date unless otherwise agreed.
• All fees are exclusive of applicable GST and other taxes, which are billed in addition.
• Delayed payments may incur interest at 1.5% per month or the maximum permitted by law, whichever is lower.
• We may suspend services if invoices remain unpaid beyond 30 days from the due date.

6. Intellectual property

6.1 Client deliverables

Upon full payment, custom deliverables created specifically for you under an SOW (e.g., custom code written for your project, designs created for your brand) become your property — unless your SOW says otherwise.

6.2 Our pre-existing IP

Frameworks, templates, internal tools, methodologies, and reusable components we develop independently remain our property. We grant you a perpetual, non-exclusive licence to use these to the extent embedded in deliverables.

6.3 Third-party IP

Any third-party software, libraries, or platforms used (e.g., Shopify, AWS, Razorpay) are governed by their own licences and you bear responsibility for compliance once handed over.

6.4 Portfolio rights

Unless explicitly restricted in the SOW, we may reference our work for you in case studies, portfolio, and marketing — with sensitive details anonymised on request.

7. Confidentiality

We treat business information you share with us as confidential. We don't disclose your data, business plans, financial details, or client lists to third parties except as needed to deliver the service or as required by law. We expect the same standard from you regarding our internal methods, pricing, and approaches.

8. Limitation of liability

To the maximum extent permitted by Indian law:

• Our total aggregate liability under any SOW is limited to the fees paid by you to us in the 6 months preceding the event giving rise to the claim.
• We are not liable for indirect, incidental, consequential, or punitive damages — including lost profits, lost data, or business interruption — even if advised of the possibility.
• Nothing in this clause limits liability for matters that cannot be limited under Indian law (e.g., fraud, gross negligence, statutory consumer rights).

9. Warranties & disclaimers

We deliver services with reasonable skill and care. Beyond what's explicitly stated in your SOW, we do not warrant that:

• The website or services will be uninterrupted or error-free.
• The website is free of viruses or harmful components.
• Specific business outcomes (revenue, ranking, conversion) will be achieved — these depend on many factors outside our control.

10. Termination

Either party may terminate the engagement per the notice provisions of the SOW. On termination:

• You will pay for all work completed up to the termination date.
• We will hand over completed deliverables (subject to clause 5 payment).
• Each party will return or destroy confidential information of the other.
• Clauses on payment, IP, confidentiality, limitation of liability, and governing law survive termination.

11. Force majeure

Neither party is liable for delays caused by events outside reasonable control — natural disasters, government action, large-scale infrastructure failure, pandemics, or similar. Affected obligations are suspended for the duration of the event.

12. Governing law & dispute resolution

These Terms and any SOW are governed by the laws of India. Any dispute arising will be resolved as follows:

• First, in good faith negotiation between the parties.
• Then, by arbitration in Ahmedabad, Gujarat under the Arbitration and Conciliation Act, 1996, with a sole arbitrator.
• The courts of Ahmedabad, Gujarat have exclusive jurisdiction over any matter not subject to arbitration.

13. Updates to these Terms

We may update these Terms from time to time. Material changes will be posted with the updated "Last updated" date above. Continued use of the website or services after the update constitutes acceptance.

14. Contact